Returns & Exchanges

At TOMS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn and unwashed items. Our hassle-free process ensures you can shop with confidence while supporting our commitment to community impact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked correctly.

• 3.
  Pack and Ship

  Place the items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 7 to 10 business days.